Last updated: June 22, 2026 · Version 2.0
By creating an account, booking a service, or otherwise accessing or using the DetailFlow platform ("Platform"), operated by Dalitek Consulting Services LLC ("Company," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.
If you do not agree with any part of these Terms, you must not use the Platform. These Terms constitute a legally binding agreement between you and the Company.
You must be at least 18 years of age and capable of forming a binding contract to use the Platform. By using the Platform, you represent and warrant that you meet these requirements. If you are using the Platform on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.
DetailFlow provides software-as-a-service (SaaS) for independent auto detailing professionals. The Platform enables Detailers to accept customer bookings, manage schedules, coordinate staff, send notifications, and receive payments. DetailFlow provides software only — we are not a detailing company, do not employ Detailers, and are not a party to the service agreement between Detailers and their Customers.
You agree to use the Platform solely for lawful business purposes and to comply with all applicable local, state, and federal regulations, including telecommunications and messaging laws (such as the Telephone Consumer Protection Act (TCPA) and A2P 10DLC requirements in the United States).
You must provide accurate, current, and complete information during registration and keep your account information up to date. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at Support@dalitek.us of any unauthorized access or security breach.
We reserve the right to suspend or disable accounts that we reasonably believe have been compromised, contain inaccurate information, or violate these Terms.
A one-time, non-refundable identity verification fee of $5.00 USD is required to activate a Detailer account. This fee covers identity verification processing, fraud prevention, and initial platform provisioning costs. The verification fee is separate from and in addition to any subscription fees.
Following any free trial or promotional period, continued Detailer use of the Platform requires a paid subscription. Current plan details, pricing, and included features are displayed at signup and in your account settings.
Subscriptions are billed monthly in advance and automatically renew at the end of each billing period unless cancelled before the renewal date. You authorize us to charge your payment method on file for each renewal. All fees are stated in US dollars.
You may cancel your subscription at any time through the "Manage Subscription" section of your account or by contacting our support. Cancellation takes effect at the end of the current billing period — you will retain access to paid features until that date. No partial-month refunds are issued for cancellations mid-cycle.
We may modify subscription pricing with at least 30 days' prior notice via email to the address on file. Continued use after the effective date of a price change constitutes acceptance of the new pricing.
DetailFlow may charge a per-transaction commission on Customer payments processed through the Platform. The applicable commission rate is disclosed in your account settings and may vary by subscription tier. Commission is deducted at the time of payment processing.
Customer payments for detailing services are processed through Stripe Connect. DetailFlow does not store full payment card numbers. By using the payment features, you also agree to Stripe's Terms of Service.
You agree not to:
Violation of this section may result in immediate suspension or termination of your account without prior notice.
You retain ownership of any Content you upload to the Platform (such as vehicle photos, business logos, or booking notes). By uploading Content, you grant DetailFlow a non-exclusive, worldwide, royalty-free license to use, display, and store that Content solely as necessary to operate the Platform and provide services to you.
You represent that you have the right to upload any Content you submit and that it does not infringe the intellectual property or privacy rights of any third party. We may remove Content that violates these Terms or applicable law without notice.
The Platform, including its design, code, features, documentation, logos, and trademarks, is owned by Dalitek Consulting Services LLC and protected by United States and international intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the Platform for its intended purpose during the term of your account.
Nothing in these Terms transfers any intellectual property rights to you. You may not copy, modify, distribute, reverse-engineer, or create derivative works of any part of the Platform.
DetailFlow, operated by Dalitek Consulting Services LLC, offers optional DetailFlow Transactional Messaging — transactional text messages only. We do not send marketing or promotional SMS. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Messages may include:
Detailers opt in by enabling SMS in account Settings, saving a valid mobile number, and clicking Save. Customers opt in by providing a mobile number on the booking form and proceeding with the booking. Consent is not a condition of purchase for unrelated goods or services, but transactional SMS about your booking or business account requires a valid mobile number when you choose to receive texts.
Message frequency varies. Customers typically receive one to three messages per booking (for example: confirmation, reminder, and payment link). Detailers receive messages when relevant business events occur. Message and data rates may apply. Check with your wireless carrier for details.
Reply STOP to any message to opt out of future SMS from that sender number. Reply HELP for help. After opting out, you may still receive email notifications where applicable. You may also contact us at Support@dalitek.us to request removal of your number.
We do not sell, rent, loan, trade, lease, or otherwise share mobile numbers or SMS consent data with any third parties or affiliates for their promotional or marketing purposes. Phone numbers are shared only with our messaging provider (Twilio) strictly for delivery of authorized transactional messages.
Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, device, and network conditions. SMS is delivered through Twilio, our messaging provider, in compliance with applicable carrier and registry requirements (including A2P 10DLC where required). T-Mobile and other carriers are not responsible for any undelivered messages.
Detailers who enable customer SMS must only use the Platform for lawful transactional messages related to bookings they accept. Detailers must not use customer phone numbers or data collected through the Platform for unsolicited marketing, telemarketing, or any purpose inconsistent with these Terms without separate, independently obtained, compliant consent.
Your use of the Platform is governed by our Privacy Policy, which describes how we collect, use, store, and protect your information. The Privacy Policy is incorporated into these Terms by reference.
The Platform is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee the accuracy, reliability, or completeness of any information on the Platform. No advice or information, whether oral or written, obtained from the Company shall create any warranty not expressly stated herein.
We do not warrant, endorse, or guarantee the quality, safety, or legality of any detailing services offered by Detailers through the Platform.
To the maximum extent permitted by applicable law, in no event shall DetailFlow, Dalitek Consulting Services LLC, or their officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising from or related to:
Our total aggregate liability for all claims arising from or related to these Terms or your use of the Platform shall not exceed the greater of (a) the total fees you paid to DetailFlow in the twelve (12) months preceding the claim, or (b) one hundred US dollars ($100.00).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless DetailFlow, Dalitek Consulting Services LLC, and their officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
We may suspend or terminate your account immediately, with or without notice, for any of the following reasons:
Upon termination, your right to use the Platform ceases immediately. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution — shall survive.
Before filing any formal dispute, you agree to contact us at Support@dalitek.us and attempt to resolve the matter informally for at least 30 days.
If we cannot resolve the dispute informally, you agree that any dispute, claim, or controversy arising from or related to these Terms or the Platform shall be resolved by binding arbitration administered under the rules of the American Arbitration Association (AAA). Arbitration shall take place in Orange County, Florida. The arbitrator's decision shall be final and binding.
You agree that disputes shall be resolved on an individual basis only. You waive the right to participate in any class action, collective action, or representative proceeding.
Either party may bring qualifying claims in small claims court in Orange County, Florida, as an alternative to arbitration.
We reserve the right to modify these Terms at any time. Material changes will be communicated at least 30 days in advance via email to the address associated with your account and/or through a notice on the Platform. The "Last updated" date at the top of this page reflects the most recent revision.
Your continued use of the Platform after the effective date of any modification constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Platform and cancel your subscription.
We shall not be liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or telecommunications failures, power outages, pandemics, cyberattacks, or third-party service provider outages (including Stripe, Supabase, Vercel, Twilio, or Resend).
These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law provisions.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and DetailFlow regarding the Platform and supersede all prior agreements, representations, and understandings.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
For questions about these Terms, SMS messaging, or your account, contact: